Fxit Community privacy policy

Last updated 1 November 2026

Fxit Community is a neighbourhood app for South Africa: safety alerts, help between neighbours, local services and chat. It is made and run by Llewellyn Williams, who is responsible for your information under the Protection of Personal Information Act (POPIA). Questions or requests: llewellynwill1@gmail.com.

What Fxit keeps

• Your sign-in. You sign in with Google or with a code sent to your email. The sign-in service keeps your email address and name so you can sign in; Fxit's own records hold only an anonymous sign-in number, never your email or password.
• Your profile. Your username, neighbourhood, the groups you belong to and your answers to their join questions, and, if you add them, your status, mood and street.
• Your cellphone number, as a key. Fxit uses your number to keep one account per person and to let neighbours who already have your number find you. The server turns it into a key with a secret only the server holds and stores the key, not the number.
• What you post. Alerts, comments, errands, service listings, chat messages and reports you make.
• Your settings. Sound, quiet hours and data use, and which alerts and errands you have already seen.
• Votes and applications to lead. How you voted for a group's leader is kept on the server and never shown to anyone; members see only the totals. If you apply to lead your neighbourhood, the proof you send is seen only by Fxit's owner and deleted once your application is decided, or after 30 days at the latest.
• Notification addresses. The address each of your phones or browsers gets notifications on, until you sign out.

What neighbours see

Your username, status, mood, whether you are online, and what you post in your neighbourhood. Neighbours never see your cellphone number, email address or street. A group's members, posts, chat and notices are seen only by its members; others in the neighbourhood see only its name and size. Members see your answers to its join questions. When you report a post, the person who posted it is not told who reported it.

What Fxit uses only for a moment

• Your location is read once, when you tap "Use where I am", to suggest your neighbourhood. It is not stored or sent anywhere.
• Your phone contacts are read only when you tap "Check my phone contacts". Only the phone numbers are sent, over an encrypted connection, to be checked against Fxit members; the server keeps none of them and names are never read. You get back the usernames of neighbours you already know.

How long it is kept

• Alerts, their discussions and their photos and videos are removed 24 hours after posting, or 24 hours after a poster or leader keeps one up for another day. Photo and video files are deleted from storage within two days.
• Everything else is kept while you have an account. Deleting your account (Profile, then Privacy) removes your account, everything you posted, your chats, your service listing and any invites you have not used. It cannot be undone.

Where it is kept

Fxit's records, photos and videos are kept on Microsoft Azure in Johannesburg, South Africa. The sign-in service is Microsoft Entra External ID, which keeps sign-in details in Europe. If you choose Google, Google confirms who you are under its own privacy policy. All of these send information over encrypted connections.

What Fxit never does

Fxit does not sell or share your information, show adverts, track you across other apps or websites, or let anyone outside your neighbourhood see its posts.

Payments

After a free trial, Fxit costs a once-off amount. Payment is handled by Google Play or Apple; Fxit never sees your card details.

Your rights

You may ask what Fxit holds about you, ask for it to be corrected or deleted, or object to how it is used, by emailing llewellynwill1@gmail.com. You can also complain to the Information Regulator of South Africa (inforegulator.org.za).

Children

Fxit is for people aged 18 and over.

Changes

If this policy changes, the new version is posted here with its date, and members are told in the app when a change matters to them.